FAQ

 

FAQ

I’m ready to book! Now what?

We can’t wait to meet you and start planning your custom portrait session!! To get things rolling please send us an email or give us a call! A signed contract and a retainer is required to reserve your appointment time.

Where will my session be?

All sessions are done on location, and since every shoot is unique the location will be discussed at time of booking. Together we will plan the perfect session for your style and goals.
Tamtopia is based in Southern Pines, NC and travel is our favorites!

 

Do we get digital copies of our images?

Please take a look at your chosen package to see what is included. If included, the digital images are fully edited and include a print release up to 8×10″ at a lab of your choice. Tamtopia Photography maintains the copyright on all images.

 

How long will our session last?

A typical portrait session lasts between 1-1.5 hours.

 

How soon will our photos be done??

About 4-5 weeks for portrait sessions. Need your photos sooner? Rush orders are available.
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Prints, Products and Ordering

 Can I add prints or other items to my session package?

Absolutely! Once your images are completed we will schedule a in-person ordering session with you in your home. We show you your full gallery, as well as all our print and product options. We even bring tasty treats. If your session included a print credit, it is redeemed at your ordering session.

 

What is the benefit of in-person ordering??

Matte, lustre, metallic? 5×7 or 20×24?? Choosing your prints or products can be so overwhelming! At our appointment we break it all down for you and help you make the right decision with confidence! In the comfort of your own home, you’ll get a chance to touch and see all of our different products and ask any questions!

 

What about our family? Can they order prints too?

Of course! Sharing is caring, so after your ordering session we provide you with a web gallery for viewing and ordering. Prints, digital files, wall art, as well as other boutique products are available for purchase. The web gallery will be available for two weeks after delivery. There is a minimum of $50 per order. Gallery may be re-opened after the initial 2 weeks with a minimum $100 order (prepaid).

How much are your prints?

Please email us for a complete pricing sheet.

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Payment Information

 

When is my payment due?

A retainer is required to book your appointment. The remainder of your session fee is due at your appointment. An invoice with your total will be provided for your convenience.

 What methods of payment can I use?

Paypal, credit cards, USAA Mobile Pay, cash and check (please make checks out to Tamtopia Photography.) All returned checks will incur a $45 returned check fee. If your check is returned for any reason cash payment will be required.

NOTE: All prices are subject to change. Prices do not reflect NC 6.75% tax or shipping fees.